Mark Beck

Cloud/Infrastructure Systems Engineer

As a Cloud/Infrastructure Engineer, my role shifted from not just an infrastructure and cloud-based on the need of the business encompassing (but not limited to) roles such as admin, system architect, learning instructor/coordinator, and project manager. With my drive to better myself and those around me, I joined our cloud enablement team creating standards for the company, organized training helping ignite our push to move to the cloud, drove infosec involvement and knowledge growth, as well as mentoring engineers from various teams. Some of the projects I had the privilege of working on are:

Amazon Web Services (AWS)

Member of cloud enablement team representing system engineer and leading training initiatives.

Helps develop cloud formation and terraform templates for automation.

AWS Snowball device expert for the organization.

Helps manage the Quicken Loans AWS Organization of 200+ accounts.

Created AWS account audit with security analysts to help ensure organization wide security enhancement and cost reductions.

Created a certification study group for engineers in conjunction with AWS.

Only non-architect with access to create new accounts, manage organization wide permissions, and access to root credentials if needed.

Actively works with infosec team to grow their knowledge and involvement in AWS.

Lead engineer working with infosec to troubleshoot security issues.

Lead support/planning engineer for internal dedicated learning/experiment week ensuring team members have the tools needed to innovative.

Works closely with teams to plan the migration of legacy apps from on premise to AWS.

Helps bring together AWS and team members in need to push forward internal initiatives and solve problems.

Google Cloud Platform (GCP)

Independently managing GCP infrastructure.

Setup multiple Google Cloud Search for a mission critical information repository (internal and partner accessible) and all of external facing sites for the Family of Companies.

Spearheading training initiative for architects, infosec, and developers involved in search project.

Developing all of the terraform templates for automation of resources within Google Cloud Platform.

Manages multiple Cloud Identity environments for differenty business areas and maintaining standardization between them.

Leading team developing standards for GCP.

Works closely with Google account reps to identify training and opportunities for GCP in our organization.

Part of team transfering ownership of GCP infrastructure to Quicken Loans managed Cloud Identity and billing when companies are purchased.

Working with teams to creating billing export from Big Query to Power BI for our audit and billing teams.

Working closely with infosec team members to export all account logs to Splunk and automate the procress to ensure visibility as new projects are created.

Telecom

Maintained and managed the environment’s telephony sites, services, and apps hosted on-premise on Windows OS and in AWS.

Lead system engineer planning and implementing migration from on-premise to fully managed cloud offering while sustaining outdated systems such as Call Copy.

Part of team that stood up Genesys IVR for organization.

Worked closely with telecom team to identify future needs and vet out the offerings of potential replacements.

Mentoring a telecom engineer to teach her the systems engineer role in order to help with with the general requests for the telecom team while also teaching her skill necessary for her growth within the company.

Core Job Function

System/Application Migration from On-Prem to Cloud (Desgin & Implementation).

IIS server management.

OS Deployment and mantenance.

General Active Directory Usage.

General DNS Usage.

Architecture Reviews.

Troubleshooting Network related issues.

General/Advanced Troubleshooting.

Miscellaneous Items

Drove ‘A Cloud Guru’ license purchase and administration.

Mentor for multiple interns.

Basic Powershell Scripting for general tasks.

Managing InvizeID fingerprinting system.

Managed MoveIT file transfer system upgrade.

Captiva and IBML scanner upgrade and management.

System Engineer Intern

As a System Engineer Intern my primary focus was to grow my skillset to help bring value to the business. During this time I stood out often being mistaken for a full time engineer and proved myself as being invaluable. During this time I had the pleasure to be involved on many ground breaking projects, some of which were:

Handled day to day tasks for key system engineers working on Rocket Mortgage's initial development.

Worked closely with database engineers to build out new infrastructure & failover prod systems.

Worked with my mentor to build new hire ramp-up guide meant to cut new hire onboarding in half.

Imaged and configured 150+ physical and vm servers across multiple domains.

Helped develop multiple scripts to handle tasks such as making registry changes to on all servers, deploying "Black Box" performance monitor on all systems, database disk structure setup, and more.

Mentors Those Around Him

"I absolutely love working with Mark. He provides me with amazing learning opportunities. He guides me to the right solutions and teachers me without making me feel like I should know something, even when it is easyt for him."

Rock Star

"Mark Beck is a real rockstar for us. I've been working with Mark for just about two years now and he is always there to help. When it comes to all things security he is always willing to assist and make things better. He is constantly finding all of the inches everywhere around us."

Knowledgable

"I don't think I've been able to stump Mark with a request on something I needed done - he always seems to know off the top of his head what he needs from me and what needs to be done on his end. In short, Mark is everything I've needed in Systems Engineer."

Champion for Cloud

"Besides being a very capable engineer--endlessly energetic on helping solve problems--I think Mark is making steady progress on seeing the bigger picture and making strategically-minded decisions. He's helped steer many of the designs and vendor selections on Google Cloud Search/GCP projects, and virtually brought GCP into the fold (with all the technical hoop-jumping that required) at QL single-handedly. I've observed this strategic approach become more apparent in the past year, with Mark taking proactive moves in researching beneficial products, training, and working with Google to get us better service and solutions for the business."

Taking It To The Next Level

"Mark is very hel;pful and very quick to respond. This is very appreciated as we like to shorten the handoffs. Once assigned Mark takes ownership very seriously and makes sure that he takes it to the next level."